Privacy Policy
Last updated: February 21, 2026
1. Information We Collect
We collect information you provide when creating an account (name, email, phone number, business information), data you enter into the platform (leads, policies, commissions), and usage data (pages visited, features used, device information).
2. How We Use Your Information
We use your information to provide and improve the Service, process transactions, send transactional communications, provide customer support, and develop new features. We do not sell your personal information to third parties.
3. AI and Data Processing
Our AI features (FirstTouch, GuardBot, PitchLab) process your data to provide their services. Call recordings and transcripts are stored securely. AI models do not train on your data. You can delete your data at any time from your account settings.
4. Data Storage and Security
Your data is stored on secure servers in the United States. We use encryption in transit and at rest. We implement industry-standard security measures including access controls, monitoring, and regular security reviews.
5. Third-Party Services
We use third-party services for payment processing (Stripe), authentication (Supabase), AI processing, and telephony. These providers have their own privacy policies and are contractually obligated to protect your data.
6. Cookies
We use essential cookies for authentication and session management. We use analytics cookies to understand how the Service is used. You can disable non-essential cookies in your browser settings.
7. Your Rights
You can access, correct, or delete your personal information at any time from your account settings. You can export your data. You can close your account and we will delete your data within 30 days, except where we are required to retain it by law.
8. Children
The Service is not directed to individuals under 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes via email. The date at the top of this page indicates when it was last updated.
10. Contact
Questions about privacy? Email us at support@getclosdai.com.